Leadership and Management Skills

Make your team proud

Make your team happy


Rewire your brain to focus on positive


Spend time above the line not below the line (


You can start the day with your intention. What are you going to get from it?


High growth model book – email to instructor


Prove – initial stage of business when you achieve constant ROI

Grow – leadership, team, implementing strategy, coming up with great strategy


High growth cycle – the team brought you to that place might not be the team that might take you to the next level


Valley of death

When you need to reinvent yourself to move to next stage

1m – 10m – 20m revenues – many companies fail to scale


4 people – 24 types of interpersonal relationships

Managing interpersonal relationships


Leadership management

Pareto – 20% of activities make up to 80% of results


1- personal leadership

2- communication

3- leadership and management skills

4- build and grow high performing teams


Tip of the iceberg – being doing

Below the surface – habits goals beliefs values passions

Environment around us


Passions – your purpose, an intense desire or enthusiasm


Values – represent your highest priorities and your deepest driving forces

What’s important to you?


Define your value rules

Put down how you express your values

Eg value: health, rules: anytime Ie exercise,


Beliefs: the lens that you see the world

Write down 5 beliefs about your company


Beliefs about your team

And your leadership skills

Are they empowering or holding you back


The power of written goals –

A class research only 3% had goals written down and they got 98% of wealth after 25 years


Beware the niagara falls syndrome


(Dissatisfaction x vision) + FirstSteps > Resistance

Why you got to change


Write down 3 goals you want to achieve this year


Communication is one of the best

Importance of empathy

3 tools of communication – body language 55%, voice 38%, words 7%


Modalities of communication

40% visual

20% Auditory

40% kinesthetic


Neuro linguistic programming NLP

Match and mirror


Do not stop meeting altogether

They get rid of miscommunication

Make them more effective


Every meeting ever https://www.youtube.com/watch?v=K7agjXFFQJU


Quarterly one day meeting strategy

Monthly 4 hours – priorities

Weekly 1 hour – big issues

Daily 5-15 mins – tactics


Best time for meetings 11am – 2pm

People are most productive in the morning


Types of meeting

Consensus decisions

Creative decision

Information sharing


3 roles


Time keeper

Parking lot – take note of items to discuss in the future


Whoever attends meetings must have a voice




Push method. I have an idea , proposing ideas, suggestions, recommendations, questions that suggest a proposal

Reasoning facts and logic in support or opposition argument against


Pull , asserting . stating expectations, needs, demands, standards, requirements

Evaluating, positive or negative judgement, reinforcement, criticism, personal and intuitive

Using Incentives and pressures: specifying the ways and means you control that meet others needs



Finding common ground, highlighting common values, beliefs, ideas or agreement

Sharing visions



Involving soliciting views ideas information from other encouraging participation

Listening summarizing reflecting feelings,

Disclosing admitting mistakes revealing uncertainty asking for help, making oneself vulnerable




Vision and strategy

Creating value


Have followers


Behavior dynamics

Mindset – behaviour – results


Mindset – meditation, breathe box method (breathe in 4 seconds, wait 4, breathe out 4, wait 4)

Gratitude, journal

Water, eating healthy, sleep, exercise,


Physiology, posture, breathing, tone of voice

Language: words used to describe experience




High growth leaders have the right questions not the right answers




10% build rapport

70% listen and ask questions

10% feedback and advice

10% decisions


Coaching – instead of instructing, ask questions. Let them think about solutions and answers.




How you can create more time in your life, stop doing something.


Management by Objectives




Authority level Decision areas and specific
Discuss with manager, make joint decision
Bring signature stage, recommendation, manager sign off
Act and report through agreed process


Most valuable thing you have: TIME


Time management = Life management




1- Make a list, get ideas out of your head,

2- Consequence: What are the consequences of not doing those?

3- Zero based thinking: If you started the day over, what would you do differently?

4- 20:80 pareto principle, how do you spend your 20% time to get 80% results

5- Time grid:


Not urgent but important – that is where growth happens


6- Focus. Follow one course until successful.

7- Stop procrastination,


Set clear goals

Break goals down to bite sized

Pick 1 task and start immediately

Do the most important thing first thing in the morning


8- Default diary

9- Plan

10- Leverage




Focus on culture

Winning cultures are difficult for competitors to copy

Employees seek more from their jobs than pay


Report card on leadership is culture.

How people talk to each other


Put big rocks into the bottle first. What are big rocks?

What are the 3 biggest goals?




What is your vision?

Does it describe how things will look like?


Lack of clarity will result in people coming back to the leader, asking every step.




Assign clear expectations +owners agreement + personal reward = self ownership and high accountability








Find everybody’s roles up front